Here at ProVapor, we strive to bring you the best and most high-quality vaping products on the market today. It is our mission to “Use technology to provide a healthier and environmentally safe alternative to traditional smoking.” We stick by this and honestly believe that vaping helps countless people. Compared to Smoking, Vaping has far fewer toxins, more flavor, cheaper, and offers an overall better experience. It is this experience that we at ProVapor strive to bring to you guys. The customers are the reason we do it all. Without you guys, there would be no ProVapor, and for this reason, we bring you the best guarantees and promises in the industry.
We are a small team of vaping enthusiast and founded this company to serve the vaping community. We started as many of you startups today do. We have people on our team who used to smoke and found vaping as the safer alternative. We have people who vape for fun, meaning they do tricks and don’t use any nicotine. Moreover, we have the occasional vapers who do it in a social setting or from time to time. We understand why people vape because we are part of your community. We here are a family and want you guys to become part of our family. As we grow, you guys will grow and have access to the best deals, and devices on the market.
With our return policy you can return your item and get a full refund, or we will ship you back free of charge a brand new item. We offer a none precedented 90 day no questions asked return policy which is a rarity in our industry. So long as the item is intact and isn’t damaged or neglected, you will be refunded or your item will be replaced. Please always reach out to us if we fail to meet your expectation in any way. Remember that you the customer are the reason that we do this and we will make it right.
In order to give our customers free shipping on orders over $25 it sometimes may take longer than usual for your order to arrive. Some items can arrive in as little as one to two days while others may take around two weeks. Do not hesitate to ask about your package; we will provide a quick response and an update as to where your package is. As we are a small company, many of our packages will not have the ProVapor logo on them, so please make sure you are on the lookout for any nondescript packages that may arrive. We value you as our client and look forward to serving you.